Conversion rates on the web

In traditional sales there is usually a manager who keeps track of each sales persons activity and sales efforts. They measure how many people the sales person is talking to and how many became customers or how many went to a certain step in the defined sales process...

Backup Data

As we are in a new year be sure to make a full backup of your data. Having a year end backup for accounting is pretty common but your entire business should be backed up. Common Mistakes made by independent businesses. Not having a process in place to do a backup Not...

Is Voice over IP ready?

Voice over IP or VOIP has been around at the telecom level for a number of years and has well known standards for call aggregation. The new offering aimed at your office need more analysis. Consumer and small office VOIP are much more sensitive than the robust...

Managed Services Shake-Up!

Managed Services seemed like the Holy Grail for distributors and IT service companies as everyone wanted to add managed services to their profit picture, so why is revenue falling? Offering and selling managed services sounds like a great thing and managing your...